Returns & Exchanges

We want you to be completely satisfied with your Baukjen purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our commitment to sustainability means we strive for a seamless, paperless return process that minimizes environmental impact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Your Method

  Select your preferred return option, such as a drop-off point or courier collection, and generate your digital QR code or printable label.

• 3.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached, and secure the parcel for transit.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 10 working days.